Every general meeting of the body corporate, other than the AGM, is deemed to be a special general meeting. All business at these meetings is considered to be special business, irrespective of the type of resolution that may be required. Management rule 53 allows the trustees to convene a special general meeting whenever they consider it necessary. The same rule allows an owner who wants to call a special general meeting to ask the trustees to convene the meeting. If they refuse, the owner concerned can canvass the other owners for support. If the owner obtains the written support of owners controlling at least 25% of the total participation quota, the trustees must convene such a meeting. Should the trustees fail to send out notices convening the meeting within 14 days of a request from the owners who requested the meeting, the owners themselves shall be entitled to call the meeting and can enlist the services of the managing agent.